Privacy Policy
Last updated: 3 August 2026
TSAI respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use and protect personal information when you visit this website, contact us or use the services and features available through the website.
Responsible Party
TSAI
Gründel 2
6434 Illgau
Switzerland
Email: info@tsaiballs.com
Telephone: +41 77 218 42 59
If you have any questions regarding this Privacy Policy or the processing of personal data, please contact us using the information above.
Personal Data We Collect
Depending on how you use this website, we may collect your name, email address, telephone number, company name, project details, information submitted through contact or inquiry forms, IP address, browser type, device information, operating system, language settings, access times, website usage information and cookie preferences.
How We Collect Personal Data
Personal data may be collected when you submit a contact form, contact us by email or telephone, request information about a project or service, browse or interact with the website, or manage cookies through the cookie banner. Some technical information may also be collected automatically by the website platform, hosting provider and security systems.
How We Use Personal Data
We may use personal data to respond to inquiries, communicate with clients and prospective clients, discuss projects and services, prepare proposals, operate and secure the website, improve website performance, prevent misuse or technical problems, comply with legal obligations and protect our legal interests.
Contact Forms and Communication
When you contact us through the website or by email, we use the information you provide to respond to your inquiry. Your information may be stored in our email system, Wix account or business records for as long as reasonably necessary to manage the inquiry and maintain appropriate records.
Website Hosting and Wix
This website is created and hosted using Wix.com Ltd. Wix may process technical and usage information required to host, operate and secure the website. Depending on the visitor’s location and Wix’s infrastructure, data may be processed or stored outside Switzerland.
Cookies
This website may use cookies and similar technologies for essential website functions, security, visitor preferences and performance. Optional cookies may also be used for analytics or other non-essential functions. Visitors can accept, decline or manage optional cookies through the cookie banner.
Analytics
Where analytics tools are enabled, information such as page visits, device information and website interactions may be processed to help us understand how the website is used and how it can be improved.
Third-Party Links
This website may contain links to third-party websites or embedded content. When you use those services or leave this website, the relevant third party may collect personal data according to its own privacy policy. TSAI is not responsible for the privacy practices of third-party websites.
Sharing of Personal Data
Personal data may be shared only where reasonably necessary with hosting providers, technical-service providers, communication or cloud-service providers, professional advisers, contractors assisting with a project, or authorities where disclosure is legally required. TSAI does not sell personal data.
Data Retention
Personal data is retained only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, maintaining business records and meeting legal obligations.
Data Security
TSAI and its service providers use reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration or disclosure. However, no method of transmission or storage is completely secure.
Your Rights
Subject to applicable law, you may have the right to request information about your personal data, request correction of inaccurate information, request deletion where legally permitted, object to certain processing, withdraw consent and request a copy of certain personal data.
To exercise these rights, please contact:
info@tsaiballs.com
